March 06, 2012 3 Tips for Managing a Store's Online Reputation ·3 Tips for Managing a Store's Online Reputation | Practical eCommerce
Ecommerce marketers can monitor and maintain their stores' online reputation with regular searches and alerts, social media tracking software, and a commitment to good customer service.Reputation management, which is the practice of listening to and responding to what people say about a business online, has become a necessary feature of the modern marketing plan. Especially, when one considers that peer written reviews, social media posts, and blog content are collectively some of the most trusted store and product information on the Internet.
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