The Athlete’s Foot, Replicates Full Service Model Online – Tips For Retailers: Internet

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The Athlete’s Foot replicates full service model onlineBy Michelle HammondTuesday, 05 June 2012Bricks-and-mortar retailers can offer a full service model online but must be prepared to make a sizeable investment, says the chairman of The Athlete’s Foot, which has launched its online offering. The Athlete’s Foot has launched an online shopping facility on its website after working on the project for a year. Part of the RCG Corporation, The Athlete’s Foot has long been considered a standout offline retailer, offering a footwear fitting service in its 140 Australian outlets.

The Athlete’s Foot, Replicates Full Service Model Online – Tips For Retailers: Internet

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Stores clutch at less as they get trampled in online rush | News.com.au

AUSTRALIAN consumers are spending less at department stores compared with other shops than at any time since records began almost 30 years ago.Official figures have shed light on the parlous state of the sector, laying bare the long-term slide in the share of retail spending claimed by department stores as consumers flock online, the Herald Sun reported.

Stores clutch at less as they get trampled in online rush | News.com.au

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Crust Pizza - Costa Anastasiadis

Crust's founder and managing director Costa Anastasiadis expects Crust to open another 50 or 60 stores, but says international expansion is the next big thing and a deal in the US has just been signed.Crust has raised the bar in quality pizza, Anastasiadis says, and despite the dual challenges of high food and labour costs, he expects its online portal to double in revenue over the next few years.

Costa Anastasiadis

Online shopping | Skills shortage dogs growth of e-commerce

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Skills shortage may hobble online retailing
Chris Zappone January 20, 2011
High staff turnover and a poor understanding of online shopping are hampering Australia’s retailers from capitalising on the accelerating drift of consumers to the Internet, web-based retail professionals and analysts say.

Online shopping | Skills shortage dogs growth of e-commerce

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Online sales now 7% of total retail spending, growing at over 10% a year: Report

Another article repeating the famous words that have been used each year for the last 6 years or so... "Online retail will explode this year.... " Load of bunk.. it will continue to evolve at an ever increasing rate each year.

Here's the article:
Online retail spending will explode from $16.9 billion in 2009 to $33.3 billion in 2015, with digital sales now accounting for 7% of all retail spending, a new report from Forrester Research claims.The report also shows that while computer equipment is the most popular product bought online, more money is being pumped into large appliances, which have traditionally been thought of as having a limited online market.

Online sales now 7% of total retail spending, growing at over 10% a year: Report

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Australian Retail's Slide into Complacency | BNET

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Thanks to the Internet, Australia’s largest retailers are being exposed to even larger competitors with bigger buying power. Maybe it’ll be the wake-up call to jolt them out of a world of cosy deals and face the rest of the world head on.

Australian Retail's Slide into Complacency | BNET

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Gillard reluctant to slam online shoppers with tax

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Gillard reluctant to slam online shoppers with tax January 10, 2011 - 2:55PM -Australians who hunt for bargains while shopping online should be allowed to continue doing so, Prime Minister Julia Gillard says.She says the government will wait for the outcome of a Productivity Commission inquiry before formally responding to a push by big retailers to impose the goods and services tax on online purchases from overseas.

Gillard reluctant to slam online shoppers with tax

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Online shoppers forced go pirate

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Online shoppers forced go pirate

Michelle Griffin January 8, 2011 The Age

IT’S NOT just price point that is driving Australians in droves to the internet sales. It’s information. We know what we want, and we don’t know why we have to wait until a local distributor decides to stock it. This is especially true of our cultural purchases: music, television programs, films and books.

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Offshore sites may cost local retailers | Perth Now

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RETAILERS risk prosecution if they shift e-commerce sites offshore to avoid import duties and GST, tax lawyers have warned.Myer plans to start selling tax-free merchandise through a Hong Kong-based website next month, to compete against foreign retailers who can mail goods worth less than $1000 to Australian customers tax-free.But the Taxation Institute of Australia warned yesterday that the Australian Taxation Office could intervene if it suspected any retailers were avoiding tax."There are powerful general anti-avoidance provisions (in the tax act) that need to be complied with," the institute's senior tax counsel, Robert Jeremenko, said yesterday, without commenting specifically on the Myer case.

Offshore sites may cost local retailers | Perth Now

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Expert doubts GST could be imposed | Perth Now

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A TAX expert doubts whether the federal government will be able to find a cost-effective way to collect GST on goods purchased online from overseas websites.A group of big retailers, including Myer, David Jones and Harvey Norman, wants an end to the GST exemption for imported goods worth less than $1000.The government is not moved by their argument saying a tax on consumers is not the best way of competing with overseas online retailers.

Expert doubts GST could be imposed | Perth Now

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Online Sales Rose 15% This Holiday Season, Report Says - NYTimes.com

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Online Sales Rose 15% This Holiday, Beating In-Store Growth, Report SaysBy TIMOTHY WILLIAMSPublished: December 23, 2010 * Recommend * Twitter * Sign In to E-Mail * Print * Reprints * ShareClose o Linkedin o Digg o Mixx o MySpace o Yahoo! Buzz o PermalinkoOnline sales increased more than 15 percent this holiday season, according to data released Thursday, the latest confirmation of the growing importance of Internet commerce during retail’s most lucrative time of the year.

Online Sales Rose 15% This Holiday Season, Report Says - NYTimes.com

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Australian Government Won't Be `Stampeded' by Retailers Over Online Sales - Bloomberg

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Australian Government Won't Be `Stampeded' by Retailers Over Online SalesBy Shani Raja - Dec 19, 2010 The Australian government won’t be “stampeded’ by retailers over the threat to businesses from goods sold by offshore websites, Assistant Treasurer Bill Shorten said.

Australian Government Won't Be `Stampeded' by Retailers Over Online Sales - Bloomberg

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Study Outlines Why Local Retailers Need an Online Presence

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If you run a local retail business like a toy store, book store or even a shoe store, then a new study indicates that you need to start getting online.The study by market research firm The Leading Edge shows that almost one third of the 1500 online shoppers surveyed said the main reason they shopped from overseas websites was to buy goods not available locally. While 19% said they shopped offshore because it was cheaper and a similar number said they shopped internationally for a greater choice of products.Paypal commissioned the research to determine the biggest areas of growth and opportunity for retailers.

Study Outlines Why Local Retailers Need an Online Presence | ineedhits

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Drift to online US stores won't last - survey > Inside Retailing > Articles page

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Australians apparent love affair with buying goods from overseas websites won't last according to a new study. Analysis of American Express' Australian Cardmember spending online shows that the strong Australian dollar is driving people to shop with US online retailers, but that it does not appear to be creating a long term habit.In the past year American Express Cardmember spending on American websites has increased and decreased in line with the strength of the dollar suggesting that Australian retailers should not be concerned about shoppers being driven offshore long term.

Drift to online US stores won't last - survey > Inside Retailing > Articles page

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The net still has its share of catches

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The net still has its share of catchesDecember 1, 2010Fancy that...Nikki Yeaman and Roma Burke.Fancy that...Nikki Yeaman and Roma Burke. Photo: Tamara DeanA good computer, some business acumen and perhaps a spare room in the back of the house are some of the key ingredients you need to start an online business.Many businesses are finding they don't need a shopfront and have begun operating purely online. But don't assume that because you're not paying rent and utilities that an online business is without its costs.

The net still has its share of catches

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Online retail to grow 40 percent by 2012 | Dynamic Business

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Online retail is expected to grow by 40 percent by 2012 according to research released alongside the Online Retailer Expo and Conference in Sydney.Online retailThe ecommerce industry in Australia has seen rapid growth over the last year and is forecast to reach $33.8 billion by 2012 up from $AU24 billion last year.

Online retail to grow 40 percent by 2012 | Dynamic Business

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Aussie e-commerce expo kicks off: photos - Business - News

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The Australian Online Retailer Expo 2010 got underway yesterday at the Sydney Convention and Exhibition Centre. The exhibition runs to the end of the week and brings e-retailers, merchants, web developers and manufacturers together to showcase the booming Australian e-commerce offerings.

Aussie e-commerce expo kicks off: photos - Business - News

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Forrester: Online retailers lagging with social media marketing - twitter, Online Retailing in Australia 2010: Marketing, Merchandising and Customer Service, iPhone, Forrester, Facebook - ARN

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Social marketing can yield lucrative business conversions, but online retailers are still in the early days of adoption, according to a Forrester report.The Online Retailing in Australia 2010: Marketing, Merchandising and Customer Service report claims that “on the whole, Australian online retailers are focused on the start and middle of the purchase journey. In other words they have emphasised acquisition and conversion over retention, favouring performance-based marketing in general and search marketing in particular. This is a natural starting point for any online retailer, as all must acquire customers before they can retain them.”

Forrester: Online retailers lagging with social media marketing - twitter, Online Retailing in Australia 2010: Marketing, Merchandising and Customer Service, iPhone, Forrester, Facebook - ARN

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Online retailers failing in customer retention

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NEWS Online retailers failing in customer retention Australian online retailers risk losing customers by failing to invest in customer loyalty and retention, while the country’s biggest players are still yet to commit in the online space, new research from Forrester Research has found.The research company’s Online Retailing in Australia 2010: Marketing, Merchandising, And Customer Service, revealed a majority of local online retailers are focusing all their attention on acquiring new customers and making sales, but are not putting into place effective measures to retain them past the first purchase.However the research showed 34% of companies surveyed plan to offer customer ratings and reviews for the first time in the next year, with 35% launching their first online community to drive loyalty.

Online retailers failing in customer retention

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Photo & Imaging News: Ignore online and watch them leave

As we all watched more stores close in Australia's consumer electronics retailing industry last week, there was another spectacle happening elsewhere, setting the agenda for future retailing.

Photo & Imaging News: Ignore online and watch them leave

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